"MCLU is proud to partner with North Bay Merchant Services and Joe Casteel. Joe is LOCAL (not unlike our credit union) and his level of service and follow up is amazing. Joe makes the complicated world of point of sale terminals and settlement seem easy. Many of our small business members assume that they will need to go outside the community for service like this and are so relieved to find that they can link their MCLU business accounts easily with the minimum of cost and hassle."
-Richard Cooper, Executive Director at Mendo Lake Credit Union

"North Bay Merchant Services set up our credit card processing efficiently and without any interruption to our business. Joe is very attentive to his clients and makes things very easy"
-Donna Streckfus, Owner/Manager at Richmond Park Bar & Grill

"Joe is fantastic! He always follows up with me after meets with my members. Joe recently bent over backwards to help the Fort Bragg Rotary get a machine and service to take credit cards at an event. He is thorough and gives great service. Love our partnership with North Bay Services & Joe. "
-Tracy McDaniel, Fort Bragg Branch Manager,
Mendo Lake Credit Union

"Joe Casteel has been a member of the Lake County Chamber of Commerce since 2002. Always available for questions, but better yet, for solutions. A person of integrity we depend upon our Marketing Committee with the Chamber."
-Melissa Fulton, CEO Lake County Chamber of Commerce

"Joe Casteel is an upstanding, honest person. He has great follow through and I have nothing but things to say about him and North Bay Marchant Services."
-Sarah Anzano, Clearlake Branch Manage,
Mendo Lake Credit Union